SNUG operates within Devon for local parents and is in official partnership with the neonatal unit of the RD&E (Exeter). If you are based in the South West and want to join our friendly group, read on to find out what we offer!


First Response Volunteers.

cot2cot2Our volunteers, who are veteran neonatal parents themselves, visit neonatal units up to three times a week carrying out ‘ward rounds’ and engaging parents in all things SNUG. This provides emotional support for parents who are in a highly medicalised environment which can feel very alien. We will continue to support families who are transferred to neighbouring hospitals.

First response volunteers play a pivotal role in improving neonatal parents access to community services both during their time in hospital and during the post discharge period.


Online and Telephone Support and Information.

facebookpageFirst response volunteers encourage families to join a moderated online forum, where they can access support from their peers across Devon. This model means parents will be able to find support local to them and also as and when they feel they need emotional or practice support and advice. Here, volunteers will  consistently engage with parents, link families together and provide further information about children’s centres, support services and groups across rural Devon. Those who are unable to access online facilities can receive follow up telephone calls from first response volunteers.


Community Groups.

communitymeetSNUG run monthly post-neonatal groups across a range of geographical areas in Devon. They are run in partnership with providers such Homestart, Children’s Centres and members of the Health Visiting teams. These groups offer a supportive environemnt for parents to make new friends, engage in wider community activities and facilitate shared learning (between families and practitioners) around the needs and experiences of neonatal families which other organisations may not be aware of.



soupIn addition to these main services, SNUG are also to proud to be able to offer extra projects when fundraising allows, such as our long-standing incentive of delicious and nutritious soup on the neonatal unit of the RD&E in Exeter, Devon for parents.

Staying in a neonatal unit, especially for mums who are expressing around the clock, is exhausting and many parents are understandably reluctant to leave their babies for long. With this in mind, we provide soup deliveries and any other tasty treats we can find as just a token gesture to try and make life that tiny bit easier during such a difficult time.

SNUG have also undertaken other projects to promote family centred care on the neonatal unit, such as funding beds for parents to use in Low Dependency areas and specialist Kangaroo Care chairs.